Amway India partners with Microsoft to launch its first digitally enabled Experience Centre in Bengaluru

Amway India Enterprises Pvt. Ltd, launched its first digitally enabled Experience Centre in Bengaluru today. Amway India has partnered with Microsoft to conceptualise and design the store with an aim to transform the consumer as well as distributor experience.

A specially created project team from Amway and Microsoft analysed each and every stage of the distributor/consumer buying pattern to work out a solution which can potentially convert each and every transaction into a lasting memory. The Experience Store leverages multiple new-age technologies such as ‘Augmented Reality’, ‘Gamification’, ‘Virtual Makeover Solution’, ‘Interactive Table Application’ and ‘Virtual Cart’ to give an immersive experience to the user.

Anshu Budhraja, CEO, Amway India, said, “Amway has set-up some of the best Experience Centres in the world but none which leverage technology in quite the same way. This centre indeed is next gen! This Centre is part of a broader strategy where-in our aim is to leverage the digital technology to transform the distributor and consumer experience. We are targeting to launch more than 10 such Centres over the next 5 years.”

Karan Bajwa, Managing Director, Microsoft India, said, “We are pleased to partner with Amway to create an experience which blends digital engagement with physical products and spaces. Amway’s digital transformation is centred around the consumer and we are creating experiences which excite them in whole new ways.  This is made possible by understanding customer’s behaviours captured through various sensors, Internet of things and natural user interface like touch and gestures.”

Amway IndiaAugmented RealityCustomer Experience CentreGamificationIOTMicrosoft
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