Ascendion Pathfinder: Pioneering AI-driven IT cost optimisation and innovation

Ascendion, launched Pathfinder, an IT solution that identifies cost-saving opportunities and enhances operational efficiency, making it a valuable platform in today’s evolving GenAI-powered landscape. As enterprise leaders grapple with the dual challenge of innovating while managing escalating IT costs, Ascendion Pathfinder offers a strategic IT solution that turns technology investments into more powerful business drivers.

“Many of our clients are excited about the opportunities for innovation but remained trapped by technical debt,” said Prakash Balasubramanian, Executive Vice President, Engineering Practices and Delivery at Ascendion. “Clients typically see at least a 30% reduction in costs, but the real value of Pathfinder is that it unlocks capital to fuel innovation and growth.”

Ascendion delivers technology services to about 200 clients in North America, including about 30% of the Fortune 100, and is recognized by multiple industry analysts as a leader in GenAI-powered services. The company uses solutions like Pathfinder and enabling platforms like AVA+ to enable high productivity services and business impact. For a leading home healthcare provider, Pathfinder’s analysis uncovered core transformation opportunities, resulting in nearly 40% reduction in operational costs. The client is targeting an additional 10% productivity improvement as they continue to leverage Pathfinder’s insights to enhance service delivery.

Ascendion’s Pathfinder made a significant impact for a leading consumer finance bank by delivering a transformation roadmap that cut IT spending by 40%. This strategic cost optimization freed up capital so the bank could invest to improve enterprise growth and efficiency.

Pathfinder’s tools, data, and methods eliminate guesswork from decision making, providing precise ROI mapping and actionable recommendations. “Pathfinder helps us give clients a rapid ‘onramp’ to GenAI value,” added Arun Varadarajan, Chief Commercial Officer. “It’s all about identifying a rapid and feasible path to impact, and then using GenAI to unlock value from core technology work that must happen in every enterprise. We call this engineering to the power of AI.” Ascendion expects continued demand for solutions like Pathfinder that help clients access AI arbitrage – savings related to GenAI-powered productivity – to enable business growth, competitive advantage, and both immediate and long-term success.

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