Digital business means platform business: Gartner 

CIOs expect digital revenue will grow from 17 percent in 2015 to 38 percent of total private sector revenue by 2020, according to a Gartner.

CIOs expect digital revenue will grow from 17 percent in 2015 to 38 percent of total private sector revenue by 2020, according to a Gartner, Inc. survey of 1,075 CIOs in EMEA.

“As digital deepens, it’s clear that hardcoded business and operating models won’t suffice,” said Dave Aron, vice president and Gartner Fellow. “What’s changed is that there’s a shift to platform thinking. Business executives need to look at their business as a hierarchy of processes, in terms of their business models, delivery mechanisms, talent and leadership. Platform concepts need to penetrate all aspects of a business,” he added.

Bimodal IT disciplines for better digital performance

As a digitally disruptive decade emerges, bimodal IT is becoming real and increasing digital performance. Bimodal IT captures the platform characteristic of continuously building and refactoring capabilities for the future. “Delaying bimodal IT is the worst thing a CIO can do,” said Aron.

In EMEA, 39 percent of the surveyed CIOs are on the bimodal journey, and 27 percent are planning to undertake it in the next three years. The survey showed that 13 percent of CIOs do not plan to move toward bimodal IT, and that 21 percent are unsure.

“Although bimodal IT is becoming a reality, we are finding that the bimodal tactics that are least adopted are those that have the most impactful on digital strategy performance, and vice versa,” said Aron. “The survey showed that only 7 percent of EMEA CIOs who are on the bimodal journey are adopting crowdsourcing, which delivers the highest impact, while 79 percent of them are developing multidisciplinary teams, which have less impact.”

Shortages of Talent and Money Are Biggest Barriers to Success for EMEA CIOs

Aron added that talent must also be treated as a platform. In EMEA, 17 percent of the CIOs said that the difficulty of finding talent was one of the biggest issues standing in the way of achieving their objectives, and 59 percent of CIOs said that there is a talent crisis. Seventeen per cent also said that money was an issue, which is strongly connected to it.

“The talent pool and talent management practices are not keeping up with the ever-increasing and changing needs of the digital world. It would be madness to think that continuing the same old human resource management practices will solve the problem,” said Aron.

EMEA CIOs Are Leading Digital Transformation and Innovation Efforts

Forty-three percent of the CIOs in EMEA indicated that they are leading a digital transformation, and 33 percent identified themselves as the innovation leaders in their organizations. In EMEA, 69 percent of the CIOs have a strong partnership with their CEO.

“Not every business is ready to be a platform business, due to differing economic models, but the concept of platforms is important to all businesses — public or private sector, large or small, information-intensive or physical-asset-heavy,” added  Aron.

CIOdigital transformationGartner
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