MIT and Harvard University researchers develop platform that helps users define their data privacy Read more
Sutherland Global leverages Speech Analytics from Verint to improve compliance in collections processes Read more
AI and ML will be key for delivering superior customer experience: Randeep Shekhon, CTO, Bharti Airtel Read more
Cisco announces collaboration with Airtel to build India’s largest 5G-ready, IP-based fully automated network Read more