With five million employed, there’s a global cybersecurity talent shortage of 10 million more: Prayank Swaroop, Partner, Accel Read more
Kore.ai XO express offers smaller businesses easy access to AI chatbots and contact center capabilities Read more
Research sponsored by responsive and APMP reveals that organisations embracing strategic response management are driving outsized results Read more
Indians lost over 15 billion hours on hold to customer service in 2023, resulting in $55 billion in economic loss output Read more
Change management is crucial; without it, all your efforts could be wasted: Nithya Subramanian, Head of Data & Analytics-AMEA, Kellanova Read more
Google Cloud and PwC India enhance their strategic alliance to transform enterprise solutions with GenAI Read more