Speaker in this video:
Deepak Sharma, Board Member (Independent Director), Suryoday Small Finance Bank
Topic: The CIO’s Vision 2030: Preparing for the Future of Finance and Emerging Technologies
Key Highlights:
[1] CIOs must embrace operating in a volatile, uncertain, complex, and ambiguous world, adopting flexible mindsets and models to navigate constant change effectively.
[2] With regulation becoming increasingly stringent, CIOs in financial services must balance rapid innovation with strong compliance and risk management to ensure resilience.
[3] Successful adoption of AI and emerging technologies depends on a solid foundation of data strategy, system architecture, and disciplined cost management to avoid unnecessary complexity.
[4] Agentic AI will transform operations by efficiently handling specialised tasks such as customer service, underwriting, and legal decisions, improving accuracy and productivity.
[5] CIOs must secure a strategic role at the board level by aligning technology investments with business objectives and demonstrating clear returns to drive organisational growth.