In this video:
Session by Venugopal S Arcot, Senior Director – Solution Consulting, ServiceNow
Topic: Digital platform for the Digital Era – ServiceNow
Key Highlights:
+ IT remains the backbone of any business
+ Any service provided should be regulated and customised as per every individual
+ Digital era is marked with experience from contact to contactless
+ The technology is leveraging faster and has accelerated digitisation
+ People and culture are coming together for seamless experiences and services.