In this video:
Special Address: Dr Abhishek Roy, Head – SeMT, Dept of Personnel & Administrative Reforms & e-Gov, Government of West Bengal
Topic: Building resilient e-governance services to combat the covid crisis in West Bengal
Key Highlights:
+ West Bengal was the first state to start a WhatsApp BOT to help the people during the Pandemic
+ During the lockdown, we started an App called ‘Annadatri’, for farmers; so that they can directly sell their paddy to the Government
+ Our Government also created an App for a free consultation for Non-Covid diseases by the best doctors
+ The WhatsApp BOT not only benefited the rich and the able, but also for the poor and marginalized in the state