In this video:
+ Anand Roy, Managing Director, Star Health & Allied Insurance Co. Ltd
+ Sandhya Michu, Principal Correspondent, Express Computer
Fireside Chat Topic: How insurance companies are using a combination of offline and digital medium to sell policies and service customers
Key Highlights:
+ There was a huge spurt in business last year because of the pandemic.
+ Covid special products have emerged in the market with a lot of scope to penetrate the market.
+ Our lights have been on 24×7 because of Covid claims.
+ Integration platforms with partner hospitals were updated.
+ We have launched a customer portal for contactless submission of documents.