In this video:
Venugopal S Arcot, Senior Director – Solution Consulting, ServiceNow
Topic: The Banking Innovation Journey
Key Highlights:
+ According to the World Economic Forum, 84% of people said that Cloud technology will be transformative in banking.
+ Front to back transformation resets customer expectations.
+ Regulatory pressure creates a demand for ‘Regtech’.
+ Cost, control, compliance, customer, colleague and continuous improvement drive the banking industry.
+ Streamline middle and back operations with automated tools to enhance the customer experience.