Panellists in this video:
+ Vybhava Srinivasan, Managing Director, Availity India
+ Rency Mathew, MD India & APAC ANZ People Leader, Sabre Corporation
+ Prakash Kumar, Head of Corporate IT, Carl Zeiss India and Zeiss GCC India
+ Rengarajan Thiruvengadam, Senior Director – Operations, TransUnion GCC India
+ Nithya Subramanian, Sr Director Data & AI COE, Best Buy
+ Sreedevi Hegde, MD & Board Member, India GCC Head, Vervent (Moderator)
Key Highlights:
[1] Vybhava Srinivasan, Managing Director, Availity India:
+ AI should automate routine work while humans focus on judgment, decision making, and creativity.
[2] Rency Mathew, MD India & APAC ANZ People Leader, Sabre Corporation:
+ AI isn’t replacing people, it’s redefining their value. As AI takes over routine tasks, human roles are evolving to become more strategic, creative, and domain-driven, with empathy, judgment, and orchestration remaining uniquely human.
[3] Prakash Kumar, Head of Corporate IT, Carl Zeiss India and Zeiss GCC India:
+ The biggest AI challenge is the mindset shift to clearly separate what agents do and where human judgment truly adds value.
[4] Rengarajan Thiruvengadam, Senior Director – Operations, TransUnion GCC India:
+ AI empowers humans by handling repetitive, data heavy work, enabling people to focus on judgment, creativity, innovation, and strategic decision making, resulting in smarter, faster, and more impactful workflows.
[5] Nithya Subramanian, Sr Director Data & AI COE, Best Buy:
+ AI can assist decisions, but responsibility for outcomes, governance, and ethical impact always stays with humans.