In this video:
Gopi Thangavel, Group Chief Information Officer, Larsen & Toubro
Topic: A CIO’s Guide to AI Adoption: Strategy, Governance, and ROI
Key Highlights:
[1] AI adoption starts with clarity. CIOs must identify business problems AI can solve for improved efficiency and better service delivery.
[2] It’s not just about deploying AI—developing the right KPIs is key to tracking its impact on performance and customer satisfaction.
[3] DeepTech AI startups in India are growing at 20% annually. The innovation wave is just getting started.
[4] Hiring for AI/ML roles commands a 15–18% premium. Skills in AI are not just relevant—they’re essential.
[5] Non-compliance has already shut down agentic AI loan projects. Regulation is the new foundation for trust.
[6] Start small, govern well, test fast, and scale what works. A clear strategy turns AI ambition into real business outcomes.