Speaker in this video:
Sreeram Vasudevan, Senior Solutions Architect, Ping Identity
Topic: From Clicks to Agents: Securing the Future of Commerce – Building trust in the agentic channel
Key Highlights:
[1] Agentic AI is transforming digital commerce, shifting online interactions from search-based experiences to AI-driven actions.
[2] Identity security is evolving beyond human users to include the discovery, authentication and governance of AI agents.
[3] Uncontrolled agents and excessive permissions can expose enterprises to serious security risks, including unauthorised actions and data loss.
[4] Least-privilege access and secure delegation are essential to ensure AI agents operate only within approved boundaries.
[5] Continuous monitoring, human oversight and audit trails are critical to maintaining accountability for agent activity.
[6] Building trust in agentic commerce requires strong identity controls, clear ownership and the ability to revoke access when tasks are completed.