Speakers in this video:
+ Dhirendra Kumar Tiwari, Additional Chief Secretary, Good Governance and Information Technology, Punjab
+ Amod Kumar, Joint Secretary (Digital Governance Division), Ministry of Electronics and Information Technology, India
+ Archana Singh, Secretary, Information Technology and Communications Department, Rajasthan
Key Highlights:
[1] Dhirendra Kumar Tiwari, Additional Chief Secretary, Good Governance and Information Technology, Punjab:
+ Punjab is building a fully digital, citizen-centric governance model that is fast, transparent, and seamless.
+ The focus is on reducing human intervention to curb corruption and improve service accessibility at every level.
[2] Amod Kumar, Joint Secretary (Digital Governance Division), Ministry of Electronics and Information Technology, India:
+ India’s e-Governance has evolved into Digital Governance, now focusing on integration, accountability, and transparency in Citizen-centric services.
+ While buzzwords like Al, blockchain, and loT are popular, the real challenge is using them to meaningfully improve the lives of ordinary citizens.
[3] Archana Singh, Secretary, Information Technology and Communications Department, Rajasthan:
+ Rajasthan is driving innovation in AI, XR, and animation through the Atal Possibilot Program and the ABGC-XR policy.
+ Rajasthan Sampark 4.0 uses AI to streamline grievance redressal across multiple citizen touchpoints.