Speakers in this video:
• Archana Shivhare, Inspector General, Central Reserve Police Force
• Dr Saumya Mishra, DG – Prisons, Government of Telangana
• Ravi Gupta, Executive Vice Chairman and Director General, Centre for Good Governance (CGG), Government of Telangana
Topic: India Ascending: From Digital Infrastructure to Intelligent Governance
Key Highlights:
[1] Archana Shivhare, Inspector General, Central Reserve Police Force:
• Gujarat Police digital transformation: Successful shift from paper registers to online FIRs and investigation records, contributing to consecutive NCRB Best Practices Awards.
• Field-ready mobile apps: Deployment of mobile applications giving officers instant access to vehicle, suspect, and FIR data—reducing unlawful detentions and improving on-road identification.
• Data quality & hygiene challenge: Repeated emphasis that AI/predictive policing effectiveness depends on accurate, up-to-date, and well-structured data (photos, text, vehicle/chassis IDs).
• Cost, procurement & localization issues: High technology costs, L1 procurement constraints, language/text challenges (Gujarati FIRs), and the need for cost-effective, locally adapted solutions and public–private partnerships.
• For policing AI to deliver real impact at the last mile, prioritize practical, user-friendly tools for frontline officers plus rigorous data hygiene and public–private collaboration—technology alone isn’t enough without accurate data and human-centered design.
[2] Dr Saumya Mishra, DG – Prisons, Government of Telangana:
• Technology has become central to building transparent, efficient and process-driven governance, particularly in the criminal justice system.
• The new criminal laws have strengthened the role of digital evidence, making technology critical to its collection, presentation and acceptance in courts.
• Telangana is working towards greater digital integration across the four pillars of criminal justice—police, judiciary, prosecution and prisons.
• India’s strong digital infrastructure provides a solid foundation for taking technology-enabled prison administration and governance to the next level.
• Technology must go beyond administration to ensure better facilities, services and protection of the basic rights of inmates.
[3] Ravi Gupta, Executive Vice Chairman and Director General, Centre for Good Governance (CGG), Government of Telangana:
• India has built Digital Public Infrastructure at an unprecedented scale with platforms such as Aadhaar, UPI, DigiLocker and UMANG creating interoperable foundations for thousands of citizen services.
• The next leap is from digital government to intelligent government- one that can understand citizens needs, anticipate them, take evidence-based decisions and continuously learn from outcomes.
• Data is the backbone of intelligent governance.Clean, connected and usable data can help governments identify citizen needs, target welfare schemes better and move from assumptions to evidence-based policymaking.
• Telangana is already applying AI to real-world governance challenges, from automated fire-safety scrutiny of building plans to AI-based monitoring of housing projects, making processes faster, more accurate and efficient.
• As governments become increasingly AI-driven, privacy, security, consent and responsible AI safeguards must be built into systems from the beginning. Citizen data must be protected through measures such as data masking and data minimisation.