Speaker in this video:
Rajesh Malhotra, Country Account Technical Leader Manager Government, India & South Asia, IBM
Topic:From AI Pilots to Public Value: A Blueprint for Scaling AI Across Government
Key Highlights:
[1] The focus must shift from chatbots and isolated use cases to AI-driven, end-to-end workflows that deliver measurable outcomes.
[2] Simply adding AI to existing processes is not enough; organisations need to identify gaps, eliminate unnecessary steps and embed intelligence across the value chain.
[3] High-quality, interoperable, contextual and accessible data is critical for AI to move from experimentation to production
[4] Data privacy, DPDP compliance, operational and technology sovereignty, along with strong AI governance, must be built into AI systems from the start.
[5] Collaboration among government, startups, academia and technology partners will be essential to build AI factories, platforms and scalable solutions that create real value.