Panel Discussion: Taking citizen services to the next level (Central Government representatives)

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Panelists in this video:
+ Sanjeev Banzal, Director General, Education & Research Network (ERNET), India
+ Sharat Sahai Mathur, Group GM (CCCO), Centre for Railway Information Systems (CRIS)
+ Dr Abhishek Roy, Head – SeMT, Dept of Personnel & Administrative Reforms & e-Gov, Government of West Bengal
+ Piyush Somani, Founder, CMD & CEO, ESDS Software Solution Ltd & President – CCICI

Moderator: Srikanth RP, Editor, Express Computer & CRN India, Indian Express Group

Key Highlights:

Sanjeev Banzal, Director General, Education & Research Network (ERNET), India:
+ ‌In Himachal Pradesh we have connected over 400 schools digitally using several district centers. Therefore, one teacher can teach multiple students across the schools connected in that district

Sharat Sahai Mathur, Group GM (CCCO), Centre for Railway Information Systems (CRIS):
+ ‌A challenge with data analytics is that unless the data is accurate the results are fruitless. So we need to focus on this aspect

Dr Abhishek Roy, Head – SeMT, Dept of Personnel & Administrative Reforms & e-Gov, Government of West Bengal:
+ ‌The West Bengal Government has already started a scheme on ‘Government at the doorstep’. Moving forward we aim to have a predictive Governance

Piyush Somani, Founder, CMD & CEO, ESDS Software Solution Ltd & President – CCICI:
+ Basics have to be sorted out first. The cutting-edge technologies will only make sense when basics like cybersecurity, and a proper Cloud Adoption Policy are in place