By 2025, 75% of govt. CIOs oversee security beyond IT. Integrated approach needed due to data convergence, privacy, and tech evolution.
Cloud-Based Legacy Modernization
Govts. modernize services by revamping legacy tech. CIOs leverage "as-a-service" models for agility. Gartner sees 75%+ govts. on hyperscale clouds by 2025.
Sovereign Cloud
Rising data privacy concerns drive demand for sovereign clouds. Govts. limit external exposure. Legacy apps can be replaced by low-code solutions by 2025.
Hyperautomation
By 2026, 60% of govt. focus on process automation. Hyperautomation boosts citizen services. CIOs align with priorities for transformation and cost efficiency.
AI for Decision Intelligence
By 2024, 60% of govt. AI investments influence real-time decisions. AI enhances rapid, accurate decision-making. CIOs ensure data availability and governance.
Data Sharing as a Program
Ad-hoc data sharing inadequate. Gartner: 50% govts. formalize data sharing by 2023. Standards, value-driven approach urged by CIOs for effective initiatives.
Total Experience (TX)
By 2026, govts. enhance total experience, reducing ambiguity 90%, boosting CX and EX satisfaction 50%. CIOs use mapping and redesign for seamless journeys.
Digital Identity Ecosystems
By 2024, 1/3 of nations to offer mobile ID wallets. Govts. ensure trust, innovation, cross-border use. Simple access, diverse relevance needed.
According to Gartner, governments advance: broader security roles, modernized IT, sovereign data control, efficient automation, AI insights, seamless experiences, shaping a dynamic digital era.