OpenText announced the release of OpenText Cloud Editions (CE) 21.2.
OpenText Cloud Editions empower customers with choice, enabling them to run their software anywhere – off-cloud, in the private cloud, in the public cloud platform of choice, or through cloud API services. CE can be paired with expert managed services to ensure success at each stage of the Information Management journey. New features, use-cases and enhancements are delivered quarterly.
“The past year has shown the importance of digital transformation for organizations of all sizes,” said Barrenechea. “Cloud Editions provide customers with flexible deployment options and secure, purpose-built solutions to support modern work, connect to global commerce, and engage their customers in new ways. With the innovations in CE 21.2, customers will be able to accelerate growth and stay ahead of the competition.”
“Cloud technology enables organizational agility, virtual operations, business continuity and transforms Ashghal into a modern, intelligence-driven organization,” said Abeer Faleh S F Al-Hajri, CIO, Public Works Authority, Ashghal in Qatar.
Abdulla Amiri, the CTO & CIO Advisor added “OpenText is a one-stop shop when it comes to information management as an end-to-end strategy, helping Ashghal deliver services faster to consumers.”
New Cloud Platform for Content Services
Anchoring CE 21.2 is a new Content Services platform to power modern work in the cloud. OpenText Core Content and OpenText Case Management are multi-tenant cloud offerings that are quick and easy to deploy and can be tailored to address unique line of business, departmental, and industry needs.
Built to connect content to the systems and people that need it, Core Content integrates with business applications that customers already use, including a deep integration with SAP S/4HANA® Public Cloud. Core Case Management is a no-code SaaS application that manages unstructured and complex processes to enable smarter and quicker case resolution and improved customer and employee experiences.
By combining content management, case management and integration into lead applications, the solution delivers a unified approach to managing an organization’s content lifecycle in context of its formal and informal business processes.
There are also significant updates across each of the OpenText Clouds.
The OpenText Content Cloud empowers modern work by improving user productivity, process stability, and providing solutions to assist with regulatory compliance. In addition to Core Content and Core Case Management, key innovations in CE 21.2 include:
+ Core for Federated Compliance expands governance to Microsoft Office 365 to help organizations manage records policies and compliance across OpenText and Microsoft repositories simultaneously, including SharePoint and OneDrive.
+ OpenText eDOCS improves user productivity with smart profiling to automate classification of content.
+ OpenText Axcelerate speeds review for eDiscovery and investigations with faster data ingestion, enhanced culling, and enhancements to chat review.