The telecom arm of of the Indian railways, RailTel Corporation of India Ltd, in collaboration with Cisco, has launched Telepresence as a Service (TpaaS) for government departments.
The new Telepresence Service is an enterprise class full high definition (HD) and secure multi-point managed video conferencing service that enables organisations to communicate/ collaborate with different user groups internally and externally and allows to enhance employee productivity and cut travel expenditure more effectively without the need of a face to face meeting.
A Seshagiri Rao, Director-Network, planning & Marketing), RailTel, said, “ RailTel’s TPaaS is Opex model service where the customer will be able to enjoy an immersive full HD video conferencing experience without bothering about – the concerns of long procurement process for equipment and network, high initial cost, quality of network connectivity, availability of IT support and reinvesting on obsolescence and being required to interact with multiple vendors of equipment and network..”
He said, RailTel will not only take care of setting up all the necessary equipment, but also provide technological upgradation of the equipments as and when required omitting the risk of technological obsolesces.
The high quality visual experience end-to-end service is made available on customer’s premises by RailTel with installation of required camera, codec and network connectivity. The central infrastructure including multi-point bridge, streaming, recording facility and 24×7 help desk facility is maintained at its secure Tier-III Data Centre at Hyderabad. High availability of central infrastructure is ensured with DR site working in active load balancing mode at Gurgaon.