Harish Rama Rao, SVP Engineering, ACKO

Digital Natives & E-Commerce Summit 2026 | 11th March 2026


Speaker in this video:
Harish Rama Rao, SVP Engineering, ACKO

Topic: Scaling Digital Natives & Commerce Platforms: From Start-ups to Global Leaders

Key Highlights:
[1] Companies that scale successfully think platform-first from day one rather than treating platforms as an afterthought.

[2] Many organisations fall into the scaling trap by patching systems instead of building strong architectural foundations early.

[3] A scalable digital architecture requires three clear layers, platform, products built on top of it, and growth pods that accelerate business outcomes.

[4] True global scale demands systems that are flexible enough to adapt to different regulatory, operational, and market conditions.

[5] Start-ups should hire for the company they aspire to become, not just for the company they are today.

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