Key Highlights: Dr. Pramod Kumar, Chairperson, Haryana Governance Reforms Authority, Government of Haryana
+ The pandemic has pushed states to reconsider their basic policies
+ For us, technology is a great facilitator, but not a panacea
+ Technology can be used for need based and supply driven services
+ We have made the processes productivity oriented
+ We have analysed 30 years of data and for process transformation
Key Highlights: Narayana Birakayala, Capture Business Development Lead, AISPL
+ The India Enterprise Architecture provides integrated services with citizens at the centre with the help of cloud
+ AWS helps the government in moving ideas to implementation
+ Technology has to walk along with government reforms
+ AWS provides government the ability to experiment
+ Cloud services, AI, Blockchain and IoT can fast forward citizen services delivery