In this video:
Key Address: Golok Kumar Simli, Principal Advisor & CTO, Passport Seva Programme, Ministry of External Affairs, India
Topic: Transforming Passport Services: The Digital Evolution of Passport Seva Programme
Key Highlights:
[1] Ensuring the accuracy and security of citizen databases, like Passport Seva, is vital to prevent data discrepancies.
[2] Technologies such as AI, cloud computing, and 5G can streamline processes and improve service delivery.
[3] A unified structure for government databases ensures seamless and accurate data flow.
[4] Increased mobility of the workforce requires efficient, accessible services, regardless of location.
[5] Public-private partnerships help governments maintain control while benefiting from industry expertise.
[6] Advanced technology, strong data management, and innovation are key to efficient, secure, citizen-focused services.