How can we make the life of the beneficiary easy?: Saurabh Tiwari on transforming welfare delivery

Exclusive Video Interview

In an insightful conversation with Express Computer, Saurabh Tiwari, Additional Secretary, Cabinet Secretariat, Government of India, discusses the evolving landscape of Direct Benefit Transfer (DBT) and the role of digital public infrastructure in strengthening welfare delivery.

He shares his perspective on leveraging Aadhaar, AI and data analytics to improve targeting, reduce inclusion and exclusion errors, and enhance ease of living for citizens. He also highlights the importance of a whole-of-government approach, digital inclusion, assisted service delivery through Common Service Centres, and ensuring that India’s digital governance platforms remain accessible, efficient and citizen-centric.

Watch the full insightful interview:


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