Air travel has undergone a remarkable transformation over the past few decades. From booking a flight to touchdown, passengers today enjoy a largely seamless experience, one that’s only getting better with rapid digitalisation and a growing emphasis on customer-centric innovation.
In a special interaction with Express Computer, Anand Srinivasan, Co-founder and Chief Information Officer, Akasa Air, shares how the airline is harnessing the power of AI to drive operational efficiency, deliver hyper-personalised experiences, and optimise key functions like predictive maintenance and real-time decision-making. He also highlights how Akasa Air is strengthening its security posture and adopting a proactive approach to data protection in an increasingly connected ecosystem.
Watch the full insightful interview: