Powering Next-Gen Analytics on Massively Scalable and Secure Digital Platforms by Ashwini Kumar, AGM, Big Data & Analytics CoE, AI Platform BU, NEC Technologies India | BFSI Technology Conclave

Key highlights:

1. NEC has huge presence in India, says Ashwini Kumar

2. Next-gen CX is one of the biggest focus areas for organisations

3. BFSI is ahead of other industries in terms of CX technology adoption

4. Analytics plays a big role in pre-sales, sales and post-sales

5. Banking, finance and insurance frauds: Three major areas wherein NEC works closely with its customers