Capgemini teams up with OpenAI to push enterprise AI beyond pilots with Frontier Alliance
Capgemini has entered into a strategic partnership with OpenAI, signalling a deeper push to help enterprises move from AI experimentation to large-scale, operational deployment. As a founding member of the OpenAI Frontier Alliance, Capgemini will work with clients to deploy so-called “AI coworkers” across the enterprise using Frontier, OpenAI’s new platform for building, managing and scaling agentic AI systems.
The partnership is aimed squarely at what both companies describe as the AI opportunity gap — the widening disconnect between what frontier AI models are technically capable of and what organisations can realistically deploy at scale. While the technology has advanced rapidly, many enterprises continue to struggle with data readiness, governance, systems integration and operating model redesign. Capgemini said its role will be to address these structural challenges, drawing on its industry-specific process expertise, data and governance capabilities, and pre-built digital and AI transformation assets.
By combining this with OpenAI’s research and product stack — spanning enterprise AI cloud services, agents, APIs and ChatGPT Enterprise — the partners plan to redesign how multi-agent workflows operate inside large organisations. The focus, according to Capgemini, is on ensuring AI agents can be deployed securely, operated reliably and scaled across business functions rather than remaining confined to isolated pilots.
The timing of the alliance reflects a broader shift in enterprise sentiment. With 2026 increasingly being framed as a “year of truth” for AI, many organisations are now committing to multi-year investment horizons and demanding demonstrable business value. The barrier to scale, industry leaders acknowledge, is no longer model performance alone, but the maturity of enterprise data, digital foundations and domain knowledge required to embed AI into day-to-day operations.
Brad Lightcap, Chief Operating Officer at OpenAI, said the partnership is designed to bridge that gap. “Our multi-year partnership with Capgemini will help bring AI coworkers to enterprises,” he said. “Capgemini’s transformation and global delivery expertise, alongside OpenAI’s research and product leadership, will help close the gap between what frontier AI can do and what businesses can actually deploy with agents.”
From Capgemini’s perspective, the alliance strengthens its positioning as enterprises move into the next phase of AI adoption. Aiman Ezzat, Chief Executive Officer of Capgemini, described the partnership as a long-term strategic play. “By combining our domain expertise and assets with OpenAI’s cutting-edge models and platform, we move faster, build smarter and create solutions that weren’t possible before,” he said. “We see this as a collaboration that will shape the future of our industry.”
As part of the Frontier Alliance, Capgemini will establish a large-scale OpenAI Enterprise Frontier delivery function, bringing together AI specialists from across its global network. This team will work alongside OpenAI’s Forward Deployed Engineering group to support enterprises as they move from proof-of-concept projects to scaled, production-grade AI operations across regions and business units, while maintaining consistent governance and quality standards.
The partners also plan to co-develop industry-specific solutions, with early focus areas including consumer products and retail, financial services, life sciences, and energy and utilities. For enterprises under pressure to scale AI or risk losing competitive advantage, the Capgemini–OpenAI partnership represents a concerted attempt to turn frontier AI capability into measurable, enterprise-wide impact.