VFS Global deploys ViVA, the first-ever visa chatbot
The AI backboned, ViVA handles 10,000 enquiries per second 24x7, or 864 million in a day, thus significantly reducing the turnaround time of applicant queries.
Exclusives
Raising the e-governance bar
With technology being central to citizen services delivery and internal processes, governments can't afford to stay…
Connecting Odisha with fiber grid
Odisha has been successful in implementing e-governance initiatives like the integration of the paperless office…
The need for national ecosystems
For Indian states to move ahead aggressively in adopting and sharing best e-governance systems, there needs to be a…
States working on comprehensive and integrated digital payment framework
The digital payment platform will be an aggregator-like, one stop shop for all the payment options available for…
More Exclusives
Why Marketers Should Opt for A Data and Analytics Driven Marketing Strategy
Most businesses aren’t able to keep up with the sheer volume of data being generated. This situation, coupled with the advent of…
At Oracle, we believe that the future of IT is autonomous cloud
Premalakshmi R, Head-Cloud Platform business, Oracle India in an interview to Express Computer talks about autonomous cloud…
Sankarson Banerjee of NSE joins RBL Bank as Chief Information Officer
Sankarson Banerjee will spearhead the IT function, strategies and designing the digital roadmap for the bank. He will report to R.…
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We want to use AI to bring in cognitive computing capabilities: Dr Rajesh Narang, CTO, GeM
As part of the Indian Tech Leaders Series, we are honoured to bring you the views of Dr Rajesh Narang, CTO, GeM, who shares his…
Tech That by Bombay Bong
An exclusive offbeat illustration series ~ Tech That by Bombay Bong
Bombay Bong is a senior executive with a multinational. For…
Goibibo sets to disrupt online travel industry with AI
Recent technologies such as artificial intelligence (AI), machine learning, blockchain have significant potential to streamline…
