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AI agents in lending: Why banks must govern decisions, not just automate workflows

For banks and non-banking financial companies (NBFCs), the next frontier of artificial intelligence is not how quickly a loan application can be processed, but how much decision-making authority an AI agent can safely exercise. As lending institutions experiment with increasingly autonomous systems, the challenge is shifting from automating…

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Technology Sabha Bytes | February 2026 | Hyderabad

CXO Chronicles

How DHL Express India is reimagining logistics through AI, cloud and digital innovation

In this episode of CXO Chronicles, Prasad Dhumal, Vice President – IT, DHL Express India, shares how technology has evolved from a support function to the backbone of modern logistics.

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