How HDFC Bank is banking upon AI across the organisation
Use of AI in customer services has become mainstream, especially in the banking sector. HDFC Bank has been exploring an array of…
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NITI Aayog aims at ‘AI for All’
Anna Roy, a 1992-batch officer of the Indian Economic Service and advisor at NITI Aayog, who was instrumental in bringing out the…
Are you and your organization “Quality 4.0” ready?
By Kris Puthucode, CEO and Principal Consultant, Software Quality Center LLC
With the rapid advancement of…
Land titles in real estate: Blockchain can be a game changer
The jury is still out on the potential of blockchain in the enterprise. While some consortiums have been formed and PoCs are on in…
Odisha’s e-governance project likely to transform the state into an innovation and knowledge-based…
Ashok Meena, Principal Secretary to Government of Odisha, Electronics & Information Technology Department, provides…
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DHFL plans to make AI an underlying capability across all business processes
AI in housing finance has automated processes and reduced the cost of serving customers. While AI has reduced the cost of…
Over 84% of CTOs in India plan to move on cloud, says Alex Li, Alibaba Cloud
With its recent foray in the India market, Alibaba Cloud is bullish on establishing itself strongly in the country. In line with…
Artificial Intelligence in Customer Experience: 10 things to consider
Artificial Intelligence (AI) has been there for several decades now but has followed hype cycles of renewed ‘springs’ and cold…
Enterprise DMS solution gives IDFC Bank a 360-degree view of customer documentation
The enterprise DMS solution has reduced the operating costs due to the bank’s ability to digitally handle customer documents in…
Andhra Pradesh’s IT interventions for preventive healthcare
The state, by investing in technologies like data analytics and Blockchain, is preparing the base to improve citizens' health. J A…
