In citizen services, security is not a feature; it is the foundation: Golok Kumar Simli, BLS…
In an era where governments are rapidly digitising citizen services, the real challenge is not merely technological scale but the…
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YES BANK bets on risk reinvention with S. Anantharaman as Chief Risk Officer
In a move that signals a sharper focus on risk-led transformation, YES BANK has appointed seasoned banking veteran S. Anantharaman…
How customer experience in India’s private insurance sector has evolved over the past 25 years
By- Girish Sehgal, Head – Customer Experience, Support & Operations, ICICI Lombard
Over the last 25 years, the customer…
The next generation of datacentre operators will be defined by intelligence-led, proactive…
In an era where datacentres underpin everything from financial systems to digital public infrastructure, the definition of…
Resilience by Design: How Axis Bank is redefining cybersecurity for the AI-driven banking era
Vinay Tiwari, Chief Information Security Officer, Axis Bank, on intelligence-led security, hybrid-cloud protection, Zero Trust,…
We are moving from ‘AI assists humans’ to ‘AI executes, humans govern’: Arindam Sen, EY India
In my conversation with Arindam Sen, Partner and GCC Sector Lead – Technology, Media & Entertainment and Telecommunications,…
Powering LinkedIn’s AI hiring platforms from India
At a time when hiring is being reshaped by artificial intelligence, real-time data, and global talent mobility, the technology…
The future of GCCs will be defined by value creation, not by the size of the workforce: Srinivas…
Advance Auto Parts’ India Innovation Centre in Hyderabad reflects this shift from scale to strategic value creation. Established…
Voice AI could become the next UPI-like movement for India: Akhil Gupta, NoBroker
A year ago, when Akhil Gupta, Co-founder and CTPO of NoBroker, spoke about the launch of Convogen, the company’s conversational AI…
After the India AI Impact Summit, the question India still has to answer is who owns the…
The world recently witnessed India host a week-long series of technology dialogues at the India AI Impact Summit last month in New…