How Bajaj Allianz General Insurance digitized CX & then humanised it Express Computer Feb 25, 2021 AI is a science. Customer centricity is an art. The ability to blend the science of digitization with the art of the company's…
The growing importance of APIs in banking Express Computer Feb 24, 2021 An API-led approach to system modernization will allow banks to collaborate with other fintech firms into adapting modern…
Insurance needs to ramp up these 6 areas to effectively address the global crisis Srikanth RP Feb 22, 2021 Insurers to leave no stone unturned when re-evaluating their businesses’ structure, operations and customer service. Let’s look at…
Bank of Maharashtra adopts Vayana Network’s supply chain financing solution for MSMEs Express Computer Feb 18, 2021 The SCF solution will include vendor and dealer financing programs across bank’s network of 1,870+ branches across the country
We are trying our hands on blockchain, open source, IoT, cloud computing, voice assistants: K.… Mohit Rathod Feb 15, 2021 In an exclusive interaction with Express Computer, K. Viswanath, Chief Risk Officer, National Payments Corporation of India (NPCI)…
Cloud is a platform of choice for net new systems of innovation and differentiation, Mani Mulki,… Abhishek Raval Feb 10, 2021 As part of DC modernization journey, private and public cloud infrastructure was adopted in a significant way. This laid the…
NPCI launches Global Hackathon Srikanth RP Feb 9, 2021 The challenge aims to identify alternative solutions around payment authentication methods in UPI
Our vision is to embed AI and RPA in our entire process lifecycle: Nitin Agarwal, President &… Srikanth RP Feb 9, 2021 The Edelweiss group took some major technology initiatives in 2020. As a result, the group has been able to register industry…
CX reimagined: The surprisingly simple formula to deliver a holistic human experience Express Computer Feb 8, 2021 To truly understand and satisfy prospects and customers, requires a shift in focus from merely augmenting the customer experience…
Why surging Ether cryptocurrency is next best bet after Bitcoin IANS Feb 8, 2021 As the surging Bitcoin grabs most of the headlines, Ether or Ethereum, the second biggest cryptocurrency, is touching record…