Panel Discussion: Scalable & Secure Digital Platforms for Mass Governance and Economic Growth

Panellists in this video:Key Highlights:
[1] Dheeraj Rastogi, Principal Commissioner of Customs ACC (Import), Delhi Customs, Central Board of Indirect Taxes and Customs:
+ Leading integrated customs digital ecosystem with single-window processing, strengthening coordination across multiple regulatory stakeholders.

[2] M Raghunandan Rao, Commissioner, Commercial Tax Department, Telangana:
+ Technology-driven GST trust model boosts voluntary compliance, enabling faster returns, transparency, and improved ease of doing business.

[3] Nagaraju Chakilam, Transport Commissioner, Kerala Transport Department, Kerala:
+ High-scale digital transport services demand robust load balancing, realistic capacity planning, and continuous infrastructure optimization.

[4] Geromic George, Principal Director, Local Self Government Department, Government of Kerala:
+ Unified citizen service platforms and interdepartmental data sharing enable targeted welfare delivery and efficient decentralized governance.