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Mithlesh Razdan, Lead Solution Engineer, Salesforce India | Deliver Digital and Connected Banking Experiences for your Customers

BFSI Track | Day 1 | 29th June 2021 | 9:30 AM - 7:00 PM IST | Virtual Conference

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By Express Computer On Jun 29, 2021

In this video:
Mithlesh Razdan, Lead Solution Engineer, Salesforce India

Topic: Deliver Digital and Connected Banking Experiences for your Customers

Key Highlights:

+ Covid-19 has elevated customer expectations about a company’s digital capabilities.

+ 32% of FSIs believe it is significantly important to focus on client financial well being.

+ Customers want more than a transaction, they need to feel valued across the lifecycle.

+ Hyper-personalised communication and digital channels with a personal touch would create a customer-centric experience.

+ Engage with valuable and relevant content powered by AI-driven technology.

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Express Computer

Express Computer is one of India's most respected IT media brands and has been in publication for 24 years running. We cover enterprise technology in all its flavours, including processors, storage, networking, wireless, business applications, cloud computing, analytics, green initiatives and anything that can help companies make the most of their ICT investments. Additionally, we also report on the fast emerging realm of eGovernance in India.

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