DesiCrew scales up AI and ML service offerings for its next phase of growth

The Chennai-based DesiCrew, a digital transformation services company in the league of India’s Tier I tech service vendors with matching offerings, is set to scale up its Artificial Intelligence (AI) and Machine Learning (ML) service capabilities for its next phase of growth.

A privately-held company, which started off in 2005 as a rural BPO project at IIT-Madras, DesiCrew is hopeful of taking the size of its team from about 1,000 now to 2,500 by 2025. The company’s revenue from AI and ML based services, which currently accounts for about 30 per cent of the total revenue is expected to grow to 60 per cent and its revenue to cross the US$ 10 million mark, by the same year. It is aiming to raise money to fund its growth plans.

Founded by Saloni Malhotra, a tech entrepreneur, and headquartered at the IIT-Madras Research Park, DesiCrew is committed to connect the three dots of technology, business and social impact, thus contributing to the UN Sustainable Development Goals, especially those related to poverty eradication, and women empowerment. Currently, women account for 65 per cent of its team size.

Commenting about the growth path, J. K. Manivannan, CEO, DesiCrew said, “We focus on both economic and social impact, building prosperity hubs in rural communities. Our two-pronged strategy of upping the ante on high value and high-end tech services, and our relentless pursuit of quality is helping us onboard many new customers in the recent months. We are well on our way to expand our operations and increase the team size, riding on the wave of the accelerated pace of digital adoption in the markets we focus on.”