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n the past two years, thanks to the adoption of emerging technologies, traditional business models have been disrupted in a big way. Businesses want real-time performance updates and customers too are used to instant gratification and quick response and solving of issues. This is applicable for the finance function too, which is looking at re-inventing itself in the post pandemic world, by using technology in a big way.

As technology takes over routine tasks, it has become imperative for the finance function to focus on tasks and insights that will help it reduce operational costs and create more value. To better understand and discuss the role of technology in re-inventing the finance function in the post-pandemic world, Express Computer and Skit.ai, a leader in voice AI technologies, have come together to co-create a conference on how finance teams can prepare themselves in a better way for the future by using the power of emerging technologies.

Discussion points:
+ How has the finance function adjusted and tried to use technology to remain competitive in the digital era
+ With customer engagement and expectations higher than ever, customer service is an important parameter which can define the organization’s future and growth prospects.
+ What does customer centricity mean for finance and what are some of the recommended technologies or techniques that you believe will raise the bar for customer service?
+ Role of emerging technologies (such as AI) in reducing overall costs and achieving operational excellence and more efficiency?

Speaker:
+ Kshitij Mishra, Vice President, Solution Sales, Skit.ai

Panelist:
+ Gangadhar Kodandaram, CRO, Skit.ai
+ Ashish Goyal, Co-founder & CFO, Early Salary
+ Kunal Sanghavi, CFO, HDFC Securities