From e-commerce stores to doorstep delivery of goods within minutes, businesses have dramatically evolved leveraging the power of technology. The changing trends also organised the unorganised car rental business and, with mobile apps, it all became convenient and hassle-free for customers. Greg Moran, Co-Founder and CEO, Zoomcar elaborates on the idea of online car rental business and the success mantra behind it. Also, he highlights how, with technology, businesses can be made more customer-centric and transparent while enhancing the revenue output as well.