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Enhancing Customer Engagement with Omnichannel Experience | 24th August 2022
August 24, 2022| 3:00 pm - 4:30 pm
An exclusive Webinar on Enhancing Customer Engagement with Omnichannel Experience
As a retail brand, how can you aim to set the bar high in these competing times? How can you ambitiously reimagine your relationships with customers? How can you focus more on delivering exceptional experiences?
The answer to all these questions is Omnichannel CX.
Using Omnichannel, retail brands can rewire their customer-facing functions and delight their customers.
Omnichannel CX is an approach that promotes customer-obsession and reignites growth. No longer an aspiration, Omnichannel CX is fast becoming a must-have for any modern business because consumers have multiple avenues to interact with your brand.
To highlight the significance of customer engagement and explore the omnichannel experience, Express Computer (The Indian Express Group), along with Infobip India – is organizing an exclusive webinar on ‘Enhancing Customer Engagement with Omnichannel Experience’.
Speakers:
+ Aditya Mehta, Head Digital Transformation, Enrich
+ Aravindan Somasundaram, Head of Enterprise Presales & Consulting, Infobip
Moderator:
+ Sudhish Sitaram, Regional Head of Marketing – India, Infobip
