With automation, productivity of the agents has increased significantly: Jagannath Narendran, Sr…
Customer preferences for multiple channels and the rise of technologies such as chatbots and machine learning are changing the way…
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Agility and Storage: Does your business understand the link?
IT leaders in India move toward software-defined storage as the traditional approach to storage prove complex, costly, and slow
Cloud computing: For firms, here is why it is a challenge to harness its potential
The storage of data on cloud-based servers is the latest iteration in the digital revolution in India and has enabled…