How products are structured around technology will be the differentiator: Paresh Sukthankar, HDFC…
Essentially going beyond the basic product, understanding the customer’s needs is important. Also, the larger part of anything…
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Cracking the development code
In a first of its kind e-governance initiative, Rajasthan has created a pioneering IT infrastructure to create a state wide…
Organizations shifting analytics ‘focus’ away from customer experience towards operations
Global report reveals 70 per cent now prioritize back office analytics initiatives over front office, but only 29 per cent are…