India is a preferred GCC hub: NASSCOM-ANSR Report
80% of top 100 global Retail/CPG companies will set up GCCs in India by 2022
Author
CARS24 launches voice-recognition feature
Using this functionality, customers can arrive at a valuation for their cars using CARS24’s algorithm-based tool – enabling them…
Customer Wait Time Has Reduced By 53% This Year: Ozonetel Study
An Analysis Of 150 Million Calls Uncovers The State of Call Centers in India in 2020
The role of Business Process Automation in helping governments for business continuity
Tues, 22nd December 2020 | 3:00 PM - 4:30 PM IST | Live Virtual Event
YES BANK collaborates with Salesforce to enhance customer experience
This collaboration aims to engage customers with a unified experience and drive aggressive retail led growth for the Bank
CtrlS bags the World’s first Golden Peacock Eco-Innovation Award for Datacenters
The jury selected CtrlS Datacenters, after having evaluated 234 companies on parameters such as innovation, environment, health…
OPPO sets up its first 5G Innovation lab in India
The new lab will deepen the development of core product technologies for 5G ecosystem and accelerate its rollout in the country
HomeTown partners with FarEye to deliver 50% faster turnaround time
HomeTown improved delivery turnaround time by 50% and achieved a 60% reduction in customer calls due to proactive communication…
Rubrik Names Ritesh Gupta as India Country Manager
Ritesh will spearhead Rubrik India, driving business through the existing partner ecosystem and establishing new partnerships with…
ICICI Bank launches ‘Infinite India’, an online platform for foreign companies
The platform offers them banking solutions as well as value-added services such as incorporation of a business entity, corporate…