Voice remains a preferred channel: Why businesses should seize the opportunity
By Bikram Mazumdar, Vice President, Asia, Zendesk
Voice has been a cornerstone of customer support for decades and remains a…
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How unified customer, employee, and operations experience can propel the competitive advantage of AI
By Shishank Gupta, SVP & Head of the Digital Workplace Ecosystem and Microsoft Practice, Infosys
Leaders around the world…
LOLT lists on BSE Social Stock Exchange
Light of Life Trust (LOLT), a not-for-profit organisation working to break the intergenerational cycle of poverty, has listed on…
Havells launches multilingual AI voice feature for connected home devices
Feature on Havells One app supports English and seven Indian languages and is available to 2.67 million app users
MathCo announces shift to AI-native model, plans 2,000 new AI roles
MathCo has announced a transition to an AI-native operating model as the enterprise AI and analytics company marks 10 years of…
AMD, Delhi University partner to train up to 10,000 students in AI
MoU will provide students and faculty access to AMD’s ROCm software platform, learning resources and GPU cloud credits
Newgen Software included in Forrester’s B2B customer service solutions landscape
Forrester report provides an overview of 19 vendors in the B2B customer service solutions market
ADATA expands enterprise memory and storage portfolio for AI servers and edge systems
Portfolio spans enterprise servers, intelligent edge, computing systems, smart home and wearable applications
Dell Technologies launches uDaan to train 23,000 youth for AI, cloud and electronics roles
Programme will cover 100 ITIs and 90 higher education institutions across Delhi NCR, Bengaluru, Hyderabad, Chennai and Pune
How to apply human checkpoints across AI agent workflows
By Shiva Varma, Sr Director Analyst at Gartner
As organisations deploy AI agents capable of taking actions across systems, the…