How Bajaj Allianz General Insurance digitized CX & then humanised it
AI is a science. Customer centricity is an art. The ability to blend the science of digitization with the art of the company's…
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Find Opinions from the most significant Writers and Columnists on Express Computer, one of the most prominent magazine in India. Get the Latest views and opinions related to Digital and Technical Strategies.
Increasing cyberattacks on e-commerce platforms and preventive measures
There are certain measures that e-commerce platforms must undertake to minimise potential mishaps
CX reimagined: The surprisingly simple formula to deliver a holistic human experience
To truly understand and satisfy prospects and customers, requires a shift in focus from merely augmenting the customer experience…
Data protection as a norm, not a novelty, in a remotely connected world
By Barry Cook - Privacy & Group Data Protection Officer, VFS Global
The COVID-19 outbreak and its consequences have led to…
Druva 2021 Predictions
Major Rebuild Ahead: 80M apps will be reimagined by 2025
There is going to be a massive shift to rebuilding applications on the…
Budget expectations for a ‘Safe, Secure and regulated’ cyber world
As privacy debates rage from one country to the other, and as policies are framed to protect the privacy of individuals and…
How Bajaj Allianz General Insurance Leverages RPA
'Raftaar’, which means ‘speed’ in English, an RPA based bot launched for policy issuance has turned out to be a game changer. With…
Digital technology will be the nerve centre of vaccination rollout
New age technologies for inventory planning, Vials tracking, Storage & temperature control, patient registration and tracking,…
Technology and Trends Predictions 2021
In the backdrop of the positive business momentum, here are the key technology & trends predictions for 2021
2021 Predictions for the Tech Industry
Danny Allan, CTO, Veeam talks about some of the key technology trends that businesses will look to and prepare for the year ahead