How technology is shaping customer experience management
By KT Prasad - Country Sales Director, Zendesk India
It’s an exciting time for India as the economy continues to grow as well;…
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Indian cyber insurance market witnessing big upswing
As India goes further down the digital path, the number of cyber attacks has increased exponentially. This is corroborated by a…
Digitization of Sales and Marketing – the next big imperative for digital enterprises
By Sesha Rao, MD India Operations, InsideView
Over the last decade businesses have witnessed the emergence of a new breed of…
Indian startups leverage Aadhaar as a springboard for growth
The mammoth reach of Aadhaar is enabling startups to tap into a readily-available infrastructure, while allowing them to compete…
Gartner says worldwide IT spending forecast to grow 1.4 Percent in 2017
Enterprises are moving away from buying servers from the traditional vendors and instead renting server power in the cloud from…
IIMB study finds serious privacy concerns with mobile payment systems
A brief study, by the Centre for Software and IT Management at IIM Bangalore, on the risks associated with Indian mobile phone…
How technology can transform Asia’s emerging economies and bridge divides
By Amar Babu, Vice President and Chief Operating Officer, Asia Pacific at Lenovo
Is technology the great…
Opportunities for the Government to ride the Blockchain wave
Using Blockchain, movable and immovable property registrations and transfers - real estate and vehicles - can be made as simple as…
Emerging technologies that will disrupt the logistics and warehousing sector
By Jyotheesh Kumar, co-founder and CEO, ValueShipr
Global technological development will deeply impact and improve the…
Why traditional customer service needs to transition with time
By KT Prasad - Country Sales Director, Zendesk India
When you compare the past to how we live our lives today, there has…