How Natural Language Technology is helping Merill Lynch to improve efficacy of IVR
Merrill Lynch has seen rise in self-service rates by 62%, saving it millions in contact center costs annually
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Data driven decision making is key to effective governance: Neeta Verma, DG, NIC
“I truly believe that Data driven decision making will soon be adopted by various government departments. When analytics is…
Netmagic sees IoT wave pushing data center growth in India
Two years back, research firm, Gartner had made a prediction that the the Internet of Things (IoT) will have a huge…
Why legacy systems and not fintechs pose a bigger risk to banks
By Ravi Pratap Singh, Executive Director and President - Products, Nucleus Software
The Financial Services industry…
How ‘Work from Home’ solution increased 50% productivity for Ashvil Finance
The company decided to deploy Tentacle solution, which enabled to use a work-from-home model.The company took new processes from…
We are aiming to apply for National Skill Development University: Dr Ashwani Kumar, DG, NIELIT
"NIELIT is already running formal as well as non-formal courses, if considered for NSDU, we will be able to issue our own…
By 2018 there will be direct monetization of IoT algorithms: Gartner BI, Analytics &…
BI and analytics market is changing and giving way to new business models. How to keep pace with it and how to master the data…
Technologies like M2M, IoT and 3D printing playing a huge role in automotive industry: Vijay Sethi,…
Hero MotoCorp’s CIO, Vijay Sethi is not only popular for being a pioneer in adopting technology, but also for being ingenious in…
Forcepoint bets big on platform vision
In the midst of a major transformation and branding exercise under a new company name, Forcepoint (earlier known as Raytheon|…
Protecting patient data from cybercriminals
By Tony Mira, Founder & CEO, Ajuba Solutions
Maintaining Patient Data and its confidentiality is considered to be the most…