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WhatsApp: The New Toll-Free for Customer Service | 21st October 2021
With more than 2 billion users globally, WhatsApp is by far, the default app present on most smartphones. So, how can brands leverage the full potential of this medium for mobile-first customers? The answer is WhatsApp Business API.
With support for rich media communication (images, videos, QR codes etc), and the possibility of initiating call to action within the message itself, WhatsApp can be the new toll-free service for customer service.
To explore the huge potential of WhatsApp as a medium for raising the bar for customer experience, Express Computer has partnered with Freshworks, to host a knowledge webinar.
Why attend?
Attend this session to hear from thought leaders from Freshworks and WhatsApp, to gain the following insights:
+ How to get started with WhatsApp Business API for customer service
+ Real-world examples on how our customers are using AI chatbots on WhatsApp to improve CSAT and RoI
+ How Freshworks as a WhatsApp Business Solution provider can help you