Exclusive Interview with Krishnan Venkateswaran, Chief Digital & Information Officer, Titan…
Exclusive Interview with Krishnan Venkateswaran, Chief Digital & Information Officer, Titan Company Ltd. The chat was hosted…
Artificial Intelligence & Technology in Total CX
Intelligent technologies can also transform work for your employees and help you redefine customer engagement by taking customer…
Gartner Magic Quadrant For Customer Service Management
COVID-19 demanded immediate action from customer service organizations and accelerated demand for, and adoption of, CECs at scale.…
Aberdeen Research Report
This report uncovers the role and impact of the customer operations on service and back-office activities – highlighting how…
AU Small Finance Bank appoints Ex RBI Deputy Governor H. R. Khan as Non-Executive Independent…
At RBI, he had handled diverse areas and spearheaded major projects relating to financial markets, foreign exchange management,…
Risk and Security Book of Knowledge
Change can happen in an instant and without warning. It’s critical to be able to adapt and rise to these challenges. Read our…
Panther Quant bets big on AI-Based Crypto Trading Platform
The platform is also set to introduce the first NFT marketplace where users can convert their successful strategies into NFTs
BangDB raises bridge funding round from Ten Innovate
BangDB, an AI based Converged NoSQL database technology, has announced that it has closed a bridge funding round led by Ten…
Airtel and TCS demonstrate 5G based Remote Robotic Operations and Artificial Intelligence driven…
As part of its #5GforBusiness initiative Airtel is partnering with leading technology companies to test solutions for a range of…
ServiceNow/BigID: Data Privacy Priorities 2021
Increasingly, people are realising they have a right to data privacy. Any data breach could expose organizations to significant…