5 Ways To Empower Your Customer Support Team
Empowering your customer support staff goes beyond technical advancements. Inculcating modern, industry-relevant solutions for…
Why digital transformation journeys fail, explains Piyush Chowhan, Arvind Lifestyle Brands
Digital transformation can potentially result in significant business benefits and customer experience, when organisations take…
CXO Bytes | Technology teams should gather a comprehensive view for user centricity: Girish Nayak,…
CXO Bytes: Where IT decision-makers give quick advice, tips, and tricks to their peers.
Quick Heal makes strategic investment in Israeli startup
IT security firm Quick Heal Technologies has made a strategic investment of approximately Rs 2.1 crore ($300,000) in Israel-based…
Mass data collection to boost anti-surveillance tech in 2020
Mass data collection will drive 15 per cent growth in anti-surveillance technology and concerns over erosion of privacy will lead…
IndusInd Bank’s all-in-one app clocks impressive numbers
With a customer base of around 2 million, IndusInd Bank’s ecommerce mobile app has done 2 billion transactions in 2018. Apart from…
SUSE brings Enterprise Linux to Oracle Cloud to meet demand for cloud-based business deployments
Both SUSE Linux Enterprise Server and SUSE Linux Enterprise Server for SAP Applications are now offered on Oracle Cloud…
Druva extends platform with comprehensive protection and automation for cloud workloads
The updates include support for Slack and Microsoft Teams, new advanced backup, recovery and global policy capabilities for AWS…
HCL Technologies launches a dedicated Google Cloud Business Unit
HCL Technologies (HCL) and Google Cloud have announced the launch of HCL’s Google Cloud Business Unit to accelerate enterprise…
Can technology help in dealing with natural disasters?
Another state to look forward in terms of learning on how to cope up with natural disasters is Odisha. When a severe cyclone hit…