Data analytics adoption to soar over next three years
Forrester predicts that this trend for data analytics adoption will increase within the next 3 years to nearly 90% of companies…
AI’s greatest impact by 2020 will be in functions such as Marketing, Customer Service, Finance and…
Tata Consultancy Services today unveiled its Global Trend Study titled, “Getting Smarter by the Day: How AI is Elevating the…
Using contextual messaging for making apps meaningful
"We support 18 native SDKs ios, android, windows, java script are the obvious ones but we also support IoT, wearable devices,…
Indian Express introduces Revamp app with text-to-speech feature
The latest version also has an all-new ‘card + swipe’ layout to enable better delivery of the latest news stories, allowing users…
IT budgets in India expected to grow 10.7 percent in 2017: Gartner
As India continues to struggle with lack of IT talent pool, Gartner in its annual global survey of CIOs revealed that the average…
Indian CIOs are prioritizing digitalization over conventional technologies, says Gartner
CIOs in India are prioritizing digitalization and rivaling global top performers when it comes to their commitment to digital…
HDFC Bank launches instant digital loan against securities
In a first in the country, HDFC Bank Ltd., today launched an instant Digital Loan against Securities (LAS). Customers can now…
Why traditional customer service needs to transition with time
By KT Prasad - Country Sales Director, Zendesk India
When you compare the past to how we live our lives today, there has…
The rise of Blockchain in India
From banks to insurance companies to even conglomerates, there is a surge of interest in an emerging technology called Blockchain
India ahead of several markets in IoT adoption to improve customer experience: Genesys
Genesys has released The 2016 IoT-Enabled customer experience (CX) report that revealed that India ranks the second highest,…