How Natural Language Technology is helping Merill Lynch to improve efficacy of IVR
Merrill Lynch has seen rise in self-service rates by 62%, saving it millions in contact center costs annually
Data driven decision making is key to effective governance: Neeta Verma, DG, NIC
“I truly believe that Data driven decision making will soon be adopted by various government departments. When analytics is…
Augmented Reality game Pokemon GO threats to your Google account: Trend Micro
Users of with iPhones, signing into the game with the most convenient option -- using your Google account -- allows the gaming…
Twitter increases animated GIF size limit from 5MB to 15MB
However, the 5MB photo limit stays the same, along with the GIF limit, for mobile uploads on Twitter.But the micro-blogging…
eGovWatch: SDMC approves 553 building plans out of 630 in first three months via digitised process
The online system enables the applicants to track the status of their applications without having to make rounds of the zonal…
Preparing Smart solutions for Smart Cities
Cities drive the economic growth of every nation. With only 31% of India's population currently urbanized and constituting 63% of…
eGovWatch: Arunachal govt geared up to its STPI in Itanagar
STPI is under the administrative control of union Ministry of Communications and Information Technology and set up with a mandate…
Cisco announces new services and cloud-based security solutions
Cisco announced new services and cloud-based security solutions built with Cisco’s threat-centric security architecture. From the…
Zeta launches 3 new digital solutions in the Employee Tax Benefits and Rewards space
Zeta brings down the allowance claim process timeline from weeks to just a few minutes
10 latest trends in Quality Assurance (QA) and Testing
By Pankaj Upadhyay, Associate Vice President, Key Relationships, Maveric Systems
In the current digitally ruled era, consumers…