Power of digital in facilitating collection in the backdrop of pandemic Express Computer May 13, 2021 Bajaj Allianz General Insurance leveraged the power of digital transformation across the value chain, be it collection of premium…
How BFSI companies need to work on NPS and its importance Express Computer Mar 26, 2021 Digital customer experience removes entry & exit barriers and also enhances the ability to measure experience since the…
How Bajaj Allianz General Insurance digitized CX & then humanised it Express Computer Feb 25, 2021 AI is a science. Customer centricity is an art. The ability to blend the science of digitization with the art of the company's…
Automation to bring-in significant efficiencies in data center operations Abhishek Raval Jan 20, 2021 AI will also bring in efficiencies in some of the other components of the backend value chain, be it the building management…
How Bajaj Allianz General Insurance Leverages RPA Express Computer Jan 12, 2021 'Raftaar’, which means ‘speed’ in English, an RPA based bot launched for policy issuance has turned out to be a game changer. With…
How Bajaj Allianz General Insurance leverages Artificial Intelligence in Operations Express Computer Dec 9, 2020 AI has helped Bajaj Allianz General Insurance to solve numerous issues, allowing to understand and cater to the needs of the…
How Bajaj Allianz General Insurance has benefited from adopting DevOps Express Computer Nov 9, 2020 Bajaj Allianz General Insurance has developed an Enterprise Platform, to lay foundation of the DevOps strategy. DevOps has…
Enabling sales team during the Covid-19 era Express Computer Sep 29, 2020 Many functions have been able to seamlessly transition to this change and have gradually gotten used to it. However, one function,…
The many benefits of rapid digitisation at Bajaj Allianz General Insurance in the times of COVID-19 Abhishek Raval Sep 1, 2020 Bajaj Allianz partnered with a leading ecommerce player and insured the phones bought from their platform. The claims of those…
Role of operations team towards mitigating insurance frauds Express Computer Aug 28, 2020 How the operations team can work in cohesion with the frauds investigation to curtail frauds in the insurance industry