Firstsource completes acquisition of ISGN’s BPO division
Business Process Management (BPM) services firm Firstsource Group has completed the acquisition of the BPO division of ISGN…
Browsing Tag
BPO
Big Data Analytics: Tech to wipe-out uncertainty from business
Uncertainty is an integral part of any business but US-based BPO firm Concentrix promises to improve the predictability and…
How big data analytics can empower BPOs?
BPO companies and their clients are sitting on gold mines of data which can be extracted and analysed to deliver critical…
Govt clears Rs 493 crore outlay to promote BPOs
The government has approved India BPO Promotion Scheme (IBPS) for promoting of BPO/ITeS operations across the country with an…
Govt earmarks Rs 498 cr incentive for setting up call centres
Centre has earmarked Rs 498 crore as financial incentive to companies for setting up call centres under a new BPO scheme, which is…
IT services firms to remain on strong growth path this year
Besides, new business models, emergence of disruptive technologies, new buyer segments in the emerging markets and good governance…
Mphasis to offer Customer Relationship Services to Punjab National Bank
Mphasis, an IT services provider, has signed a five year contract with Punjab National Bank (PNB), to set up contact centers in…
Teleperformance to buy Aegis’operations in US, Philippines and Costa Rica
AGC Holdings Limited (Aegis), a wholly owned portfolio company of Essar Global Fund Limited (Essar Fund), has entered into a…